Chaturbuy.com seeks to ensure the highest level of data privacy when offering its variety of quality products and services to Chaturbuy.com customers (collectively, “You”, or "Users").
All personal data are processed in accordance with the Information Technology Act, 2000, its rules and amended provisions thereunder.
Obligations We at Chaturbuy.com value the trust you place in us. That is why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.
Chaturbuy.com of companies and its subsidiaries and affiliates and Associate Companies (individually and/ or collectively, "Chaturbuy.com") is/are concerned about the privacy of the data and information of users (including sellers and buyers/customers whether registered or non-registered) accessing, offering, selling or purchasing products or services on Chaturbuy.com websites, mobile sites or mobile applications ("Website") on the Website and otherwise doing business with Chaturbuy.com. "Associate Companies" here shall have the same meaning as ascribed in Companies Act, 2013.
When you use our Website, we collect and store your personal information which is consented and provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.
In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you provide us your personal information with the intention of using the website, it’s features, for the purpose of buying or selling or any other means which directly or indirectly leads to the operation of the website by you then you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about you based upon your actions on our Website. We use this information to do internal research on our users' demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.
We use data collection devices such as "cookies" (Definition provided below) on certain pages of the Website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety.
If you choose to buy on the Website, we collect information about your buying behaviour and patterns which are related but not limited to your frequency of buying, types of product bought on an average basis, description of the products bought etc which helps us to customize your buying experience everytime you order from us. v If you transact with us, we collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information from cheque or money orders. If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by the Information Technology Act, 2000.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you. We collect personally identifiable information (email address, name, phone number, credit card / debit card / other payment instrument details, etc.) from you when you set up an account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests to optimize your buying experience.
As per Rule 5, sub rule (3) proviso (b) of the Information Technology rules 2011 (hereinafter referred to as the IT rules 2011.) We use personal information to provide the services you request. To the extent we use your personal information to market to you. As per Rule 5, sub-rule (7) we also provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.
With your consent to our website, Mobile sites and Mobile app (Website), we will have access to your SMS, contacts in your directory, call history, location and device information and we may also collect and store your PAN and Aadhaar data to check your eligibility for certain products/services (including but not limited to providing credit) being offered by us, our affiliates or our lending partners.
In the event that consent to such data is withdrawn in the future, we will stop collection of such data but continue to store the data (save for Aadhaar data) and use it for internal purposes to further improve our services although post withdrawal of consent towards such data we hold the right to not provide such goods or services to you for which the said data was provided according to Rule 5, sub rule 7 of the IT rules 2011. Such withdrawal of consent must be expressed by the rightful owner by contacting the company through the modes of communication provided by the company, mere implication by anyone or the rightful owner of such information will not be considered as a gesture of withdrawal of consent to such data.
In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users ‘activity’ on our Website. We identify and use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information.
We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level). We use this data to tailor your experience at our Website, providing you with content that we think you might be interested in and to display content according to your preferences.
A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer's hard drive. The cookies do not contain any of your personally identifiable information. (already uppar likha hai detail me iske bare me)
We may share and transfer personal information with our other corporate entities and affiliates. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out.
We may disclose or transfer personal information to third parties. This disclosure may be required for us to provide you access to our Services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.
We may disclose personal information if required to do so by law or in the good faith or belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process.
Our Website links to other websites that may collect personally identifiable information about you. Chaturbuy.com is not responsible for the privacy practices or the content of those linked websites.
Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account. If you want to remove your contact information from all Chaturbuy.com lists and newsletters, please visit unsubscribe
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
· Team Chaturbuy.com
· Email Helpline - support@Chaturbuy.com