FAQ'S

Chaturbuy is the leader in Indian e-commerce with maximum online reach and highest credibility. With more than 10 crore registered customers, 10 million daily page visits and the lowest cost of doing business, we are the strongest partner to take your products to customers all over India. We have sale events that give each seller an equal opportunity to grow their business online.

Anyone selling new and genuine products is welcome. In order to start selling, you need to have :

  1. Incorporation Certificate
  2. GSTIN
  3. Cancelled Cheque
  4. Director/Owner Documents
  5. Authorization Letter
  6. Signature for Tax Invoice

To sell on Chaturbuy:

  1. Register yourself at
  2. List your products under specific product categories.
  3. On receiving an order, pack the product and mark it as ‘Ready to Dispatch’. Our logistics partner will pick up the product and deliver it to the customer.
  4. After your order is successfully dispatched, Chaturbuy will settle your payment within 7-15 business days based on your seller tier.

Currently, you can only sell products and not services on Chaturbuy.

As a seller, you will set the price of your products.

  1. Anyone selling new and genuine products is welcome. In order to start selling, you need to have :
  2. The following deductions are made from the order item value:
  3. Commission fee: A percentage of the order item value based on vertical/sub-category
  4. Shipping fee: Calculated on the basis of the product weight and shipping location
  5. Collection fee: This will vary based on order item value and customer payment mode (Prepaid/Cash on Delivery)
  6. Fixed fee: A slab wise Fixed fee. This varies based on Order item value
  7. You can view the entire pricing details here

Commission fee is a certain percentage of the order item value of your product. It differs across categories and vertical/sub-categories.

Here’s an easy example, which illustrates a sample for the above calculation

All payments are made through NEFT transactions (online banking). The payment is made directly to your bank account within the next 7-15 business days from the date of order dispatch. It's 7 business days for Gold Sellers, 10 business days for Silver Sellers and 15 business days for Bronze sellers.

Listing a product refers to filling out all the necessary information and adding images of the product so that a customer can make an informed buying decision.

You are required to have a minimum of 1 listings to start selling on Chaturbuy.com

To sell on Chaturbuy: We give you a step-by-step process of how to list your products on our website. It is important to choose the most suitable category to list your product as it will help customers find your products faster. Based on the category you choose, you'll be asked to include product details such as size, model, color, etc.

Yes, we are happy to help you at every stage while doing business with us. We help you connect with industry experts for the development of your catalogs. With the help of our catalog partners across India, you can have attractive images and crisp content developed at unbeatable prices.

Our logistics partner will pick up the product from you and deliver it to the customer. All you need to do is keep it packed and ready for dispatch

Anyone selling new and genuine products is welcome. In order to start selling, you need to have : During registration, save the details of your pin code and click on the Continue button. You will be notified via e-mail when your pin code becomes serviceable.

To sell on Chaturbuy: Through our seller dashboard, we make it really easy for you to manage your orders. Whenever a customer places an order, we will send you an e-mail alert. You need to pack the order and keep it ready for dispatch within the time frame provided by you and inform us through the seller portal. This will alert our logistics partner to pick up the product from you.

We have a strong network of best packaging material providers in the industry. We can connect you with them to get good quality packaging material which impresses the customers and ensures your products remain undamaged.